1 Year Technical Support
1 Year Technical Support
Next working day delivery as standard
All orders are shipped with next working day delivery.
Cut-off for same-day dispatch is 3pm, Monday to Friday.
All orders over £100 (ex-VAT value) are eligible for free delivery.
All UK orders under £100 totalling less than 15kg in weight are subject to a £10 delivery charge. Delivery charges for goods under £100 value of increased weights are as follows:
- 10-15kg: £13.50
- 15-20kg: £16.50
- 25kg: £20, plus £20 for each additional.
International shipping is available, please contact us to arrange a quote
All returns are to be made within 14 days of receiving ordered goods
We reserve the right to only charge a restocking fee on items returned damaged (up to 100% of the value)
The buyer is responsible for paying the return postage
Please contact us if you would like to purchase from outside the UK.
Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for international delivery, some of our products may not be available for delivery to certain destinations outside the UK. BLACKMAN & WHITE / CUTTING RESOURCES reserves the right to define what can and cannot be delivered to which destination.
BLACKMAN & WHITE / CUTTING RESOURCES products are sold on a delivery duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing an order for international delivery.
Occasionally, the supply of your product(s) or service(s) may be delayed or prevented for reasons beyond our control – for example, material shortages, import delays or higher than anticipated demand. Where this is the case, we will, of course, make every effort to keep you informed but shall be under no liability to you for such delay or failure.
Cutting Resources is a UK based international online retail site launched in 2014 by industry leading cutting machine manufacturers Blackman & White. Cutting Resources offer a range of cutting machine blades, cutters and spare parts for Blackman & White machines, the vast majority of which are suitable to be used in alternative leading cutting machine brands.
Our blades are manufactured in Germany to exacting standards, without compromise to ensure maximum life span, minimal breakdown and thus provide great value for money. Using only Blackman & White recommended blades, parts and spares in your cutting machine ensures you maintain peak performance and minimise financial losses through downtime.
Blackman & White are the UK’s only manufacture of industrial cutting machines. With a 50 history of market defining innovation and unprecedented attention to detail, we offer a personal and professional service that others strive to match but never better.
Together, Blackman & White and Cutting Resources offer you the complete professional cutting solution for maximum efficiency and peace of mind.
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360 Support Package.
Remote support expertise for when you need it the most.
Remote support from Blackman and White has for a long time been key to keeping your machines operational.
Our UK based technical support team are fully trained in machine diagnosis and the many software
packages we offer, ready to assist you through those difficult days by providing full remote support.
Our 360 Support Package offers unlimited telephone and remote support includes:
Telephone and Remote Support*
Access to the Technical Help Centre**
Direct access to engineers.
Diagnostics and Knowledge.
Incidental and breakdown.
Customers must be able to provide internet access for TeamViewer.
Support time is from 8:30 – 17:00GMT
The package covers remote technical support; the package is not designed to include training,
software licenses/upgrades or parts. For such requests please contact Blackman and White directly.
The package is charged annually per machine.
* If a solution to the call cannot be found after 2 hours a site visit shall be required.
** Technical Help Centre website currently under construction.
Questions & answers
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